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ABOUT OUR COMPANY

3fn.net is the privately owned company that works fully independently. Our company was profitable from the day one and working on the market of telecommunication services since 1999. The company mainly specializes in providing of telecommunication services. The main goal is to provide excellent service for every client. Our company provides web hosting services and collocation in datacenters worldwide.

OUR CREDO

General decrease of expenses for operation of a hosting by the client (total cost of ownership). Maintenance of servers and their operating systems on highly, professional level. Maximum possible uptime (99,9999 %), creation of high stability systems (fault tolerance and load balancing). Use of only the stress-tested hardware and systems which has been specifically developed as server. 100 % optical network in the best certified datacenters. 24 hours support on the Web or phone.

ONLINE SUPPORT AND CONSULTATIONS

We appreciate our clients business needs and we look forward to do business with each and everyone. Please do not hesitate to contact our experts if you cannot decide what type of a web hosting is suitable for you, we can help you with that (consultants contact info)! Our precise reputation means that we provide only high-quality services with the use of only the leading technologies in the world.

If you have any questions please feel free to contact us. We will be happy to answer all your questions concerning our hosting.

About 3FN| A.U.P. | Contacts

Ecommerce, or Electric Commerce, is one of the most important aspects of the internet to emerge. It allows people to exchange goods and services immediately and with no barriers of time or distance. Any time of the day or night, you can go online and buy almost anything you want.

However, the road to creating a successful online store can be a difficult and confusing one if you are unaware of the concepts and principles behind eCommerce. The trick to entering this market smoothly is to find out what you need to do before you have to do it.

Before you can design a winning Website you need a comprehensive design blueprint, and that begins with defining the purpose -- as well as prioritizing the various objectives -- of your online presence.

When developing an ecommerce Web site, it's customer acquisition (read: revenue stream) that should remain your top design priority. That means a sharp distinction needs to be drawn between the art of Web design and the art of designing a marketing-driven ecommerce Website.

To efficiently reach ecommerce goals, a marketing-driven Website is going to be your vehicle. That means planning your site - and orienting your Web design - around three guiding "design anchors."

"Value Proposition"
What's your unique selling proposition (or USP)? What benefits do you offer that differentiate your business from others? What features or services do you offer that unequivocally build value while giving you a definitive edge over the competition? Distilling your unique value proposition and communicating it quickly and clearly on your Website is the first element of profitable ecommerce Web design.

Target Audience
Understanding your market -- and defining the needs of your target demographic -- is an essential part of any business enterprise. Online it's no different: design not for yourself, but for you target audience. Articulate meaningful benefits and situate your style and content in the context of your customers' immediate needs and desires.

Banal Design is a good example of an online store that caters to a very specific market. In designing for this audience, the site could have easily obliterated ecommerce objectives with an elliptical layout and layers of overindulgent "cool". But instead of "art pour le art", this site quietly tailors design to its unique art world audience -- while maintaining a lucid ecommerce agenda and a highly useable navigation and sales platform. At the same time, Banal Design also provides sufficient design elements to signal its credibility to a discerning target demographic in this niche market.

Task-Analysis -- Achieving a Defined Objective
Once you're satisfied that your value proposition is being communicated to your target customer, you need a clear, focused sales process. Here, analyze the components of your sales channels, provide the necessary educational steps and requisite product information, and design a Website that optimizes action while eliminating distraction. Make it easy for customers to buy from you.

In the case of Digital Playroom, the modus operandi is simple: get the online customer on the 1-800 number to sell highly specialized music and studio gear. Here, design and content are oriented around the understanding that 99% of Digital Playroom customers are already intimately familiar with product specification and competitor pricing. By using a "List Price", "Their Price", "Call for Your Price" strategy, Digital Playroom orients visitors with sufficient content, then mobilizes customers to act, to communicate, to get a personalized one-on-one experience for products that have become Internet commodities. It even suggests the enticing prospect of old-world haggling. Designing for the 'One Second Principle'

On the Internet, you only have one second:

One second to make a powerful impression.
One second to establish your professionalism and start building trust.
One second to generate the interest of your target audience.
One second to begin downloading your value proposition and to initiate a compelling sales overture.

The three design guidelines above serve the one-second principle well and provide a blueprint for effective Website marketing and sales flow. Most online shoppers have little time to waste on brand-building Flash, sluggish multimedia plug-ins, overindulgent mission statements or content that serves no end. As recent research by Gartner and Jupiter Media Metrix suggests, convenience, usability and marketing clarity are even more important than price for online shoppers.

Given these survey results, successful Web design means having a tactical rationale for the placement of every graphic, every image and every word. And that means knowing your customers, anticipating their needs, and answering their questions before they're even asked.

Does that mean that design and aesthetics are not important? No, it only means that form should serve function on ecommerce Websites, not the other way around. Art rarely serves utility. In fact, authentic art usually struggles to subvert it. That's why art, by itself, won't sell your products online.

Here are some tips and real-life examples to help you improve your relationships with customers through outstanding service.

DON'T

Ever break your promises.

If you say, "I will email you back with that information today," or "We will ship that out to you within 24 hours," then DO IT. Make a promise once to a customer and then break it, and they will think, "Oh, too bad, this business has poor customer service just like every other business..." Continually breaking your promises to customers will earn your business a reputation as flaky and unreliable-and, guess what? you will lose your customers. If you can’t keep a promise, then don’t make it; if you do make a promise, then also make every possible effort to keep it. Period.
Make things overly complicated for your customer.

For example, if your web store forces potential customers to email you for prices; or they can't find your contact information (email, phone, fax, etc.) easily on your website; or they have to talk to 10 people in 6 departments to get the help they need; then you are making things too hard for your customers and they will leave you. On a website where I regularly purchase software, I once needed technical help with a product. Going to the home page, I noticed a big animated graphic that said, "Click to leave a message"--so I used it to send an email that I hoped would get to the support staff. Of course, I got no response at all until a couple of days later when, still frustrated, I spent time to seek out the actual support email address on the website (which was several layers down). Don’t frustrate your customers! Whatever they want and need from you, make it painfully easy and obvious for them to get it.
Let your automated systems make using your website or business difficult for your customers.

There was the one site where it took me about seven manual tries at unsubscribing, then repeatedly writing to the webmaster, just to get off their email newsletter list…Needless to say, I won’t be re-subscribing to that newsletter, although their site is very useful! If you’re going to automate, do it right, so that customers really CAN help themselves. Otherwise, you’re just going to make them angry and drive them away.
Forget that your customers have a strong sense of fair play.

You need to make sure that you always treat them fairly, first come-first served; fair pricing and shipping charges; fair policies-because if you don’t treat them fairly, they will find out about it and leave you. For example, a friend of mine ordered something from an online shopping site that was listed as “in stock.” A couple of months later, he received an email from them saying that the item was actually out of stock when he ordered it and that they were, once again, out of stock. The kicker is, the site had the item in stock several times between when my friend ordered it and when they notified him-but because when he ordered it was out of stock, they never sent the order! However, other people obviously ordered and received the item in the same period of time that he was waiting for it. Then when he called them, they said, in essence, "Sorry, we can't help you." My friend will never order anything from that site again-they violated basic rules of fairness in dealing with him. Don’t let this kind of stuff drive your customers away; if there are flaws in your system that have the potential to cause unfairness, start fixing them now.
Forget to say “thank you.”

A web developer that I know has a system for working with clients in which he says “thank you” (in letters, cards, lunches, and flowers) no less than seven times over the course of his relationship with the client-from the first contact to the maintenance contract. He’s very successful doing this. Make it a point to say “thank you” at every opportunity-your customers will feel like you really appreciate and value them.

Answer your communications-emails and voice messages-promptly.

I hate to have to say this, because it’s so darn basic, but apparently 90% of businesses still don’t get the first rule of good customer service. For example, I have an account with a top-rated online bank. After setting up my account with them, I needed some information-just a couple of numbers-to get started on setting up a merchant account. Now, I KNOW that my bank WANTS me to use their online systems to get help, so I sent an email request to customer service. And then I waited. And then I sent another email request. And waited some more. After waiting for five days, I called their customer service department and got the information I needed within 15 minutes. When I finally did get an email back from customer service a few days later, the response was completely unrelated to what I had asked and was totally unhelpful. So, here it is again: ALWAYS answer your email, voice, and other messages AS QUICKLY as you can. Even if it’s just to say, “I will look into it and get back to you within 3 business days,” that’s a million times better than most businesses are doing. (Note: no, using an autoresponder does not count as answering the message. Sorry.)
Make the information that your customers want easily available to them.

Once when I wanted to order 4 copies of a book, I shopped around the major Internet booksellers. At one of the booksellers, it was impossible for me to tell how many copies of the book were in stock-and even after I ordered the 4 copies successfully, I got a message back from the company later that my books were NOT in stock. Going to their major competitor, I found that there I could tell whether the books were in stock, check the status of my order, and even cancel it myself if I wanted to. When I shop for books online now, I will be sticking with bookseller #2, because the quality and comprehensiveness of the information I could access on their site was much better.
Treat every customer like a completely precious individual.

Relate to him or her as if they were the only person in the world, while you're on the phone, in chat, or writing an email to them. Customers love personal attention, so hang on their every word and don’t let yourself get interrupted. Remember that your customers are absolutely the lifeblood of your business, and treat them accordingly. No, I’m not suggesting that you form romantic attachments with your customers! but they will sense whether you believe they are valuable. So you must believe that they are valuable and then put that belief into action.
Cultivate an environment in your business where each employee takes personal responsibility for your customers.

When I wanted to get DSL for my home office, what I thought would be a fairly simple transaction (I order DSL, I pay for DSL, you install DSL, we’re all happy) became a 3-month long headache. I did finally figure out which department of the DSL company I needed to call to check up on the status of my order; however, every time I called or emailed that department, I spoke to a different person and had to explain my whole situation over again. All these people were very nice, but ultimately totally unhelpful. What I needed was for one of them to say, “I understand your need, we dropped the ball, and I am personally going to make sure that this happens for you as soon as possible.” You and your staff need to adopt an attitude of personal responsibility for each customer; your customers will keep coming back if they know that they can talk to Bob, or Susan, or whoever just once and get their problem fixed.
Every so often, make an outrageous, extravagant effort to serve a customer.

At StrangePegs.com, their web store sold out of a hot collectible item within a few hours of a news announcement on a related website. However, a potential customer then wrote to StrangePegs (from an email link easily located on every page of the site) to ask whether any more of this item was available. The business owner, Andrew, replied promptly that there were no more for sale but that he was trying to get some. But the story doesn’t end there-Andrew hunted through online auctions for weeks, trying to find more of this collectible item. When he finally found one, he wrote to the potential customer to ask whether the price being asked on auction was OK; then purchased the item and arranged for it to be shipped directly to the customer; and didn’t charge the customer a single cent beyond the original auction price plus shipping. StrangePegs actually lost money here-hours went into finding the item and arranging the deal! but the customer was completely impressed with this level of service. You should make an extravagant customer service effort soon. Do it at a financial loss, even. Maybe even put it on your schedule to find some extraordinary customer service activity to do each month (for a different customer each time). That customer will be yours forever, and might even tell his or her friends about you.

We hope that following links will be useful for futher reading.

Choosing a platform for your web site hosting, How To Make Money Selling Domain Names, A Beginner Guide to Web Hosting, A Beginners Guide To Domain Name Registration, A Beginners Guide to Reseller Hosting, A Beginners Guide to Web Hosting, A Practical Guide To Switching Web Hosting Companies, A Real Web Hosting Company or a Hosting Reseller Company, A Simple Guide To Linux Web Hosting, A Simple Guide to Virtual Private Server Hosting, A beginners guide to free web hosting, A good domain name is the key to your web business, A practical guide to changing web hosting providers, A simple guide to dedicated hosting, A simple guide to domain name registration, A simple guide to virtual private servers, About reseller hosting and customer satisfaction, Add-On Domains, Parked Domains and Sub-Domains, Additional services from your web hosting provider, An Introduction To e-Commerce Web Hosting, An ecommerce guide for web hosting providers, Are Free Domain Names Worth The Cost, Are you a web hosting hostage, Avoiding Common Shared Web Hosting Problems, Basic Features of a Web Hosting Plan, Basic Web Design Principles, Becoming a Web Hosting Reseller In Easy Steps, Becoming a web hosting reseller, Benefit from offering a free web hosting service, Benefits Of Managed Dedicated Hosting, Benefits Of a Virtual Dedicated Server, Benefits and Disadvantages of Reseller Web Hosting, Benefits of Ecommerce Web Hosting Plans, Benefits of Web Hosting and Choice of a Web Host, Benefits of a Dedicated Server, Benefits of professional web site design, Beware of suspicious web hosting deals, Budget Web Hosting, Business Web Site Design Basics, Buying a reseller hosting package, Changing Domain Names, Changing Web Hosting Companies - a Recommended Checklist, Changing Web Hosting Providers, Changing your web hosting company, Cheap Internet Hosting, Cheap Web Hosting - How Does a Web Server Work, Cheap Web Hosting - How to Minimize Costs, Cheap Web Hosting - Root Access, Do I need it, Cheap Web Hosting - Unlimited Storage and Data, Cheap and Easy Domain Name Registration, Cheap web hosting - what exactly does it mean to you, Cheap web site hosting basics explained, Checklist For Switching Web Hosting Providers, Choosing Effective Domain Names, Choosing a Dedicated Server, Choosing a Domain Name, Choosing a Good Web Hosting Service, Choosing a Right Web Hosting Solution, Choosing a dedicated server over server co-location, Choosing the Best Domain Name, Choosing the Web Site Host that is Best for You, Choosing the right hosting service for your site, Choosing your web design, domain name and web hosting, Co-location versus Dedicated Hosting, Common Problems With Shared Web Hosting, Common problems with web hosting providers, Comparing Professional Web Design Offers, Considerations When Registering A Domain Name, Cost Effective Web Hosting, Creatng a Keyword-Rich Domain Name, Criteria On Selecting A Web Hosting Provider, Custom Web Design Strategies, Custom Web Site Design, Custom Web Site Design Is Best For Your Business, Customer Support For Web Hosting, Deciding on a website hosting company, Dedicated Hosting Buyers Guide, Dedicated Hosting vs Shared Hosting, Dedicated Server Hosting, Dedicated Server Hosting vs. Shared Web Hosting

After you've made yourself aquainted with basics of web hostings, it's time to get a little more deeper into the subject. There actually turn out to be more specifics that can be seen at the first look. Choosing the right web hosting to make your business successfull, requires not only knowing how to select a good domain name and how to design a couple of home pages. Choosing the right web hosting also requires that you compare your plans, your dreams, your vision, intrictics of your company and your budget in order to decide what kind of hosting plan is most suitable. It's time when you choose between free web hosting, shared web hosting, colocation hosting and dedicated hosting. Because each of them has its own hidden costs and its own hidden values. The following link collection can serve as a decently rich source of this kind of information.

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Web hosting solution includes a number of factors that you can vary to make it really afforable solution. Some of them are not important, but some certainly deserve your attention, especially if you can save on those factors. There are big facts, e.g. the facts of dedicated web hosting solution specific which you should know, some key features of hosting plan, or the ultimate choice betweence Windows hosting and Unix hosting. The following set of links is targeted at the above set of questions and a little bit wider.

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Once you've made a decision about what hosting provider to choose and what kind of hosting plan is most suitable, you run your eCommerce web site for some while and you may understand that you've achieved some knowledge about what you want. It's the time when people search for more advanced options and combinations of solutions, hostings that allow to harness the power of your infrastructure and offerings of numerous hosting providers. The information which allows you to orient in this area better is available here.

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When you first start your eCommerce activity, you may be unaware of its numerous specifics, which definitely include a great number of different features. Each of these features presents an important aspect of your online business as a whole and complete system, and none of them should be undeservedly forgotten. Just like in human body there are no useless parts, there can't be features of small importance. The following set of links presents a basic introduction to eCommerce hosting basics.

Web Server Colocation Explained, Web Site Design Company Checklist, Web Site Design Essential to Business, Web Site Monitoring for Web Hosts and ISPs, Web design company portfolio, Web hosting and website design companies, Web hosting company checklist, Web hosting provider - basic features, Web hosting terms - about unlimited bandwidth, Web page design essentials, Web site design company - important questions to ask, Web site hosting for life - what is it, Webpage Errors and Hosting, Website Hosting Technical Support, Website hosting services, What Features To Look For In a Good Web Hosting Plan, What Is A Domain Name Generator, What Is An Invalid Domain Name, What Is Reseller Web Hosting, What Is SQL Web Hosting, What Lays Behind Cheap Web Hosting, What Makes The Best Website Hosting Company, What To Ask Your Web Design Company, What To Consider When Choosing a Hosting Provider, What To Consider When Hiring a Web Design Company, What To Look For In a Good Hosting Plan, What To Look In a Web Hosting Company, What can go wrong with free web hosting, What does a budget web hosting company offer, What is Colocation Hosting, What is Free Web Hosting, What is Multi Domain Hosting, What is Virtual Hosting, What is Web Mail, What is a domain name trademark, What kind of web hosting is best for you, What kind of web hosting plan, What kind of web hosting to use for my website, What makes a good web site design company, What makes a great web hosting provider, What operating system is best for your web site, What to ask your web hosting company, What to consider when buying a hosting reseller package, What to keep in mind when buying a reseller hosting package, What to look for in a web hosting server, What to look for in an affordable web hosting provider, What to look for when searching for a web host, What to look out for when choosing a web hosting platform, What web server OS to choose, What web server to choose, Which Web Hosting Company, Which domain name should I register, Which operating system is best for web hosting, Which web hosting package meets your needs, Who Owns Domain Names, Why Dedicated Servers Could Be A Better Solution, Why Do I Need Web Hosting, Why Ignoring the Unlimited Hosting Plan is the Smart Way to Go, Why LinuxUnix Hosting is gaining more presence than Windows Hosting, Why Register a Domain Name, Why do you want a good web design & hosting on a good server, Why do you want a good web design and hosting on a good server, Why free web hosting may not be a bad thing, Why should you get a dedicated server, Windows Hosting,Unix Hosting or Linux Hosting is what you need for your website, Windows or Linux Web Hosting, Your Most Important Online Business Decision, Your own domain name - a must have

The goal of our company is to provide high-quality web hosting solutions to meet our customer#s requirements. We do our best professionally supporting the foundation of your web presence while you do your best professionally developing online business.
Every customer has requirements, needs, hopes. The customer searching for a good hosting is not an exception, whatever hosting it is, dedicated, collocation or virtual hosting, inexpensive low cost solution or a professional server for business. The search can seem to be an endless road, but 3FN(http://www.3fn.net/) is the location where you can finally stop and select the web hosting package that is the most suitable for you business and do other, more important or may be just pleasant things. That`s right, we want you to stop here and walk around our site looking at the choices available and think which one is the best for you. If you have any questions about our hosting, feel free to contact us and we will answer all our questions about it. The data centers of our company are designed using the latest cutting-edge technologies. The best routing and switching equipment ensures high-quality connection together with proximity to Internet backbone. A good movie should be watched in a good movie theater to deliver the best experience. And similarly, there is no a single shadow of doubt that a good site needs a good hosting. This is our conviction that we support it by our actions, being dedicated to providing our clients with the best kind of hosting. You have a movie, we have a good theater for you. So how about a theater with 100% with optical network in the best certified data centers, located in a secure space with 100% power availability and state-of-the art fire suppression system to support your presence in eCommerce world? We believe that you must have a choice. First of all we mean the choice to select the hosting residing at key internet locations, because while viewing the numerous similar options that other providers offer, there are other key advantages of even higher importance.
We also believe that you must have another kind of choice which we are pleased to offer. That is the choice to select the kind of web hosting services that suit your unique business most, be that dedicated hosting, collocation hosting or shared hosting is the choice to select the most suitable hosting solution within a certain category of web hosting, some of them almost free but having email, domain name, ftp, PHP, mysql database one has all basic functionality to turn the business into eCommerce business.
Those who want to get their business up and running quickly and need cheap hosting can use our shared hosting packages for very affordable prices, this packages allow you to quickly step into ecommerce world. Those who want to rent separate powerful servers thoroughly maintained and monitored 24/7/365 by a team of dedicated professionals may want to consider using our dedicated
servers. Those who come up with their own idea what their server should be can just prefer using rackspace in our data centers and our stable and reliable connection providing the quickest data transfer. We strive for customer satisfaction in different ways.
Our company provides an invaluable chance for you to expand your business to new regional markets by having capabilities to deliver it faster to any Internet point on the planet, due its unique location on the crossroads of Internet. So, let the show begin, and let it begin where everyone will see it faster.